We are thrilled to present two of our driven participants from the capacity-building programme New Welfare Services – Sustainable Service Design as a Driver for Regional Development. In the video below, they share their achievements and insights, reflecting how the programme has transformed their approach to service delivery.
As government officials in the Lake Victoria region of Africa, they have embraced the concept of service delivery as a powerful tool for regional development. Their stories highlight the potential of service design in fostering sustainable change.
We invite you to watch the video and be inspired by their journey!
This programme was implemented in collaboration with the Department of Service Studies and Lund University Commissioned Education at Lund University, as well as Entebbe International University, and was financed by the Swedish Institute. Special thanks to the talented Jjumba Martin for filming and producing the video.